For incomplete or wrong address we are not liable for any return. Your feedback is very important to us. If you have any queries related to the product or service you can expect a reply within 12-48 hours of inquiry. This item is in the category "Jewelry & Watches\Fine Jewelry\Necklaces & Pendants".The seller is "royaljewels_26" and is located in this country: US. This item can be shipped worldwide.